DRAG
Ella Holidays

Privacy Policy

Last Updated: August 12, 2026

At Ella Holidays, we respect your privacy and are committed to protecting the personal information you provide when using our website and booking our tours.

This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use the Ella Holidays website.

1. Information We Collect

When you make an inquiry or book a tour through our website, we may collect information such as:

  • Your name
  • Email address
  • Telephone or WhatsApp number, where provided
  • Tour or package selected
  • Preferred tour date
  • Number of guests
  • Other information you voluntarily provide through our booking or contact forms

We only request information that is reasonably necessary to respond to your inquiry, manage your booking, and provide our tour services.

2. How We Use Your Information

We may use the information you provide to:

  • Process and manage your tour booking or inquiry
  • Contact you regarding your booking
  • Confirm tour arrangements and schedules
  • Provide information about your selected tour
  • Coordinate with you regarding meeting points, hotel pickups, guides, and other tour arrangements
  • Respond to questions or requests
  • Improve our website and services
  • Maintain appropriate business and booking records

We do not collect payment information through this website because Ella Holidays currently does not process payments through an online payment gateway on the website.

3. Communication Regarding Your Booking

After a booking or inquiry is submitted through our website, Ella Holidays may communicate with you using the contact details you provide.

Official booking-related communication from Ella Holidays will be made through our official contact channels, including:

Email: ellaholidays24x7@gmail.com

Please be careful when responding to messages claiming to represent Ella Holidays. If you receive a suspicious or unexpected request, please contact us through our official email address before providing additional personal information.

4. Third-Party Services and Links

Our website may contain links to third-party websites or services, including tourism, booking, review, social media, or other external platforms.

If you leave the Ella Holidays website and use a third-party website or service, that third party’s own privacy policy and terms may apply.

Ella Holidays is not responsible for the privacy practices, security, content, or policies of third-party websites.

5. Cookies and Website Usage Information

Our website may use cookies or similar technologies to improve website functionality and understand how visitors use the website.

Depending on the services installed on the website, information such as browser type, device information, IP address, pages visited, and general website usage information may be collected for security, analytics, and website improvement purposes.

You may manage or disable cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.

6. Protection of Your Information

We take reasonable technical and organizational measures to protect the personal information submitted through our website against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including managing bookings, providing services, maintaining business records, resolving disputes, and complying with applicable legal obligations.

8. Your Privacy Rights

Subject to applicable law, you may have rights regarding the personal information we hold about you, including requesting access to or correction of your personal information.

If you have a privacy-related question or request, please contact us at:

Email: ellaholidays24x7@gmail.com

9. Children’s Privacy

Our website is intended for general tourism and travel services. We do not knowingly request personal information from children unless it is provided by or with the involvement of a parent, guardian, or accompanying adult where appropriate.

10. Changes to This Privacy Policy

Ella Holidays may update this Privacy Policy from time to time to reflect changes to our website, services, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions regarding this Privacy Policy or the way we handle your personal information, please contact us:

Ella Holidays
Email: ellaholidays24x7@gmail.com

By using our website and submitting your information through our booking or contact forms, you acknowledge that you have read and understood this Privacy Policy.

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